Turn Your Customer Feedback Into Growth

The only feedback tool for retail, public sector & e-commerce that allows you to Automatically Measure, analyze, and take action on your customer journey and feedback.

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14-day free trial – No credit card required

42,041,165 responses
collected in +200
organisations.



An All-In-One Experience Suite With Customer Journey Automation

The Feedbackly Experience Suite gives you access to all the tools and training you need to create a winning CX strategy.

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Free Feedbackly Trial

Everything you need to build and automate your customer experience strategy. Free for 14 days. No credit card required.

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Analyze and Learn. Simultaneously

Feedbackly Terminal

Collect feedback in your store

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Feedbackly Web

Collect online feedback

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CX Academy

Become a CX expert

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The Feedbackly Workflow

 

1. COLLECT Customer Feedback

Automatically collect the data throughout the entire customer journey – simultaneously on any touchpoint:

  • Website widget
  • SMS & Email
  • Kiosk at Retail store
  • + a dozen more touchpoints

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2. ANALYZE Experience Data in Real-Time

Industry-leading analytics enables deep dives into current trends and customer sentiment analysis. Everything in real-time and current!

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3. BUILD Customer Journeys with Ease

Use industry standard customer journey templates to track your customer experience from Awareness to Loyalty

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4. Take ACTION At Scale

Notify teams when you receive negative feedback so you can fix problems immediately and react to new leads instantly.

Use And/Or functions to take full control over your feedback and automate new sales from feedback.

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Built by CX Experts – but made for anyone!

You don’t have to be a CX expert to build a winning CX strategy with Feedbackly. And with our CX Academy, you can become an expert in no time!

 

Book A Time To See How Feedbackly Can Help You –>

 

Meeting topics:

  • How Feedbackly can help you achieve your goals
  • Feedback collection methods
  • Turning feedback data into customer journeys
  • Feedback collection at scale


Start Small – Scale Later

TRIAL

  • POPULAR FEATURES
  • Survey creation
  • Full analytics suite
  • Touchpoint management
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PRO

  • POPULAR FEATURES
  • Visual Survey Customization
  • Multi-Language Surveys
  • Data Export
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ENTERPRISE

  • POPULAR FEATURES
  • Advanced Analytics Suite
  • User Rights Management
  • REST API
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“The amount of feedback we get is incredible compared to our other channels. With Feedbackly, we get hundreds of responses every day.”

 

Marketing Team @ Flying Tiger Copenhagen

 

Feedbackly plays well with the most popular platforms

Ready To Grow With Feedbackly?

Build your customer journeys and improve your CX with Feedbackly



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