Emotions play a big part in our lives. Everything from relationships to day-to-day purchases is governed by emotions up to some extent. Have you ever
Webinaari saatavana nyt tallenteena! >> Katso ilmainen tallenne täältä Teknologian kehittyessä entistä nopeampaa, asiakaskokemuksesta ja sen johtamisesta on tullut tärkein pitkän aikavälin kilpailuetu, jota myös
As a customer-centric business, you would already know that data is the way to enhance customer experience. But, if the actions you implemented based on
Our previous article focused on generating leads and attracting new customers to your business using CX data. If you have achieved that, congratulations! Your customer
Recording now available! >> Enjoy your free recording here One of the biggest questions regarding the collection of customer feedback is: How can you make
Whether you are a start-up or established business, attracting new leads and customers will remain a top priority in order to propel growth. But did
If you have implemented a CX strategy for your business, you would know that CX metrics are an important aspect of it. They help you
In the customer experience niche, Salesforce has proven to be one of the very valuable tools. It helps companies manage their relationships with customers more
When it comes to the realm of eCommerce, customers have so many choices. So, the decision to switch from one alternative to another can happen
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