If there’s one industry that was heavily disrupted during the pandemic, it is retail. Many retail businesses have lost while others have managed to thrive
IVALO.COM boosted their NPS by a magical 41% and doubled the customer retention rate only during the time of 6 months. Feedbackly had a chance to
In this digital age, when there are many online platforms for customers to review businesses, feedback can be both an asset and a liability. Brands
When a brand improves the customer experience, they’re likely to see repeat customers and increased patronage. According to several surveys, loyal customers are five times
Recording now available! >> Enjoy the recording of the webinar here Would you like to learn what the top performers do in the field of
Professional CX courses are one of the best ways to understand CX and apply it to your business. You get the opportunity to learn from
In one of our latest articles, we discussed strategies to attract customers with a strong Customer Experience (CX) program. But, you would already know that
We are excited to announce that we have again done a bunch of new product updates. All with the aim to improve your experience when
The ultimate motive of any business is to have a strong customer base that helps it grow, thrive, and compete in the market efficiently. If
© 2022