FREE eBook: The Ultimate Customer Experience Cheat Sheet
Jaakko Männistö
March 8, 2018
A compilation of tips and tricks for anyone who aspires to be at the cutting edge of customer experience management
A Day In The Life Of Feedbackly’s Sales Team
Jaakko Männistö
March 6, 2018
What do sales teams do on a daily basis? That’s exactly what Elina Long, student at Haaga-Helia University of Applied Sciences, wanted to know. Elina
FREE eBook: Feedbackly’s Customer Journey University
Jaakko Männistö
March 1, 2018
A Crash Course Guide In Customer Journey Strategy Everything you need in one beautifully designed eBook.
A Robot At The Doctors Office?
Jaakko Männistö
February 27, 2018
Feedbackly and the City of Helsinki have teamed up to bring the next generation of customer experience services to the Finnish healthcare system. The city’s
Customer Journey Map – Download our free template
Jaakko Männistö
February 22, 2018
A customer journey map is like a puzzle. Every touchpoint slots into your customer journey, building each stage bit by bit to reveal the overall
Use Feedback To Boost Your Employee Experience
Jaakko Männistö
February 8, 2018
Improving customer experience is fast becoming one of the most important strategies for businesses. In fact, Gartner reported that: “By 2018, more than 50% of
Feedbackly iPhone Competition 2018: And The Winner Is…
Jaakko Männistö
February 6, 2018
“Would I like to win a new iPhone? Of course I would” Is there any other answer to this question really? When it comes to
Video Guides: Create, Optimize And Use Your Feedbackly Account
Jaakko Männistö
February 1, 2018
Feedbackly is an all-in-one customer feedback tool designed to auto-measure your entire customer journey and is the only multichannel feedback platform with in-built sales and marketing tools. We believe that listening to customers should be the norm
Location, Location, Location. Where Do I Put My Feedbackly Terminal?
Jaakko Männistö
January 25, 2018
The Feedbackly Terminal is a sophisticated iPad based device that is currently being used in over 300 customer locations, collecting valuable customer feedback data for
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