Feedbackly allows you to configure automatic email notifications which can be triggered by the feedback you receive. This means that you can monitor all of
A useful feature in Feedbackly is adding metadata to the feedback you collect. This enables you to segment feedback, identify users with their id’s, add
With Feedbackly, you can create surveys using any one of our 8 question types. One of the most useful and versatile types is the ‘word
Some of the most requested features from our users relate to managing statistics and adding more functionality to add statistical significance to their feedback data.
There’s a lot of buzz right now about customer experience (CX), and why it’s the next big thing for companies to differentiate themselves in a
Feedbackly offers a one-stop solution for larger enterprise customers who want a hassle-free solution to their customer feedback strategy. Feedbackly provides industry-leading support to these
The biggest mistake that a customer service manager can make is assuming that anecdotal evidence is sufficient in properly identifying the overall satisfaction of your
One of the hardest things to obtain from the company’s perspective is useful customer feedback. Yet, customers are often only too eager to provide you
The single most important reason new products and services frequently fail to find massive commercial success is the misunderstanding of the core difference between innovation and invention.
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