SMEs are upcoming enterprises that have a long journey ahead of them. With many competitors in the market and limited resources at their disposal, SMEs
Your customers are the reason for the existence of your business as well as its success. So, providing an excellent customer experience should be an
Just some time ago I created a post “Qualtrics but better!” and some of the readers commented back, but what about Medallia? Well, that is
From time to time our customers and people ask me what is the thing that makes you different and better for your customers than your
Here at Feedbackly, we specialize in automating collecting customer feedback data and making it to good use. This way we are also huge friends of
Despite its popularity, many assume Customer Experience (CX) as a superfluous strategy only meant for companies that can afford quality resources and analytical tools. So,
The role of banks as the mediator between people and their financial needs have only amplified in the recent past. But, as much as banks
Insurance touches a lot of aspects of a customer’s life, yet it is also one of the industries that are struggling to win customers. Many
Before the pandemic, grocery retail was one of the thriving sectors catering to the daily needs of consumers. Even during the pandemic, and at present,
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