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On a scale of 0-10, how likely are you to recommend this product/company to others? When this question was initially introduced to …

In this age of convenience, customers demand a lot more agility from brands than before, and omnichannel customer experience is one of …

Brand loyalty is how a business shines in the market while spending less on marketing. It is a mark of exceptional products …

As businesses that directly engage with the end user, retail brands cannot ignore the impact of customer experience. Faced with tough competition …

If customers are the lifeblood of a business, their satisfaction is what will keep it running. It is important that brands keep …

Join our webinar with Zendesk to learn how companies can build stronger customer relationships and drive growth with the help of customer …

Emotions play a crucial role in customers’ decisions to purchase and recommend products to others. However, measuring something as complex and inconsistent …

Customer behavior is a complex phenomenon that evolves continuously. While it’s difficult to fit it within a framework, understanding your customers and …

Feedbackly began with a mission to help businesses truly understand their customers and improve their experiences through valuable customer feedback. We’ve turned …

Have you ever wondered why Feedbackly is so popular? Well, it’s no surprise, given that we have cultivated a reputation for being …

We are in the last steps of preparing for the big Feedbackly survey tool update. Feedbackly is known for listening to its …

Collaboration is what makes the magic happen, and that’s why aiwifi and Feedbackly have partnered to offer their customers comprehensive customer experience …