Most Common Pitfalls When Taking Action on CX Data
As a customer-centric business, you would already know that data is the way to enhance customer experience. But, if the actions you implemented based on CX data aren’t rewarding you with the expected results, that’s obviously an issue of great concern. After all, the ultimate goal of investing so much effort into gathering and analyzing […]
Feedbackly + Salesforce: Make Upsell and Close More Deals, Automatically
In the customer experience niche, Salesforce has proven to be one of the very valuable tools. It helps companies manage their relationships with customers more effectively and conveniently. By keeping track of all customer-related information and interactions, Salesforce helps you achieve just about anything. But, to offer your customers the best possible service, you need […]