How Improving Brand Equity Can Increase Your Profit
What is brand equity? Why is it important for your business? What does CX have to do with it? Brand equity refers to the worth or value of your brand. There’s both positive and negative brand equity based on how a particular brand/business is perceived in society. Positive brand equity is when a business has […]
Video Guides: Create, Optimize And Use Your Feedbackly Account
Feedbackly is an all-in-one customer feedback tool designed to auto-measure your entire customer journey and is the only multichannel feedback platform with in-built sales and marketing tools. We believe that listening to customers should be the norm in every organization – And what’s more, it should be easy. So in the spirit of making things simple, we created this video tutorial series to quickly take you through […]