Remove Issues in Checkout with Smart Feedback Collection
As customers, all of us, at some point in our life, have experienced at least one issue during checkout that either caused us to abandon the cart or leave a negative review or do nothing about it. Now, from the business’s perspective, this is a red flag. So, how do you fix it? There’s only […]
Reduce Shopping Cart Abandonment with Better CX
There’s nothing more disappointing than a customer abandoning their shopping cart. You invest so much into attracting them to your business. But for some reason or the other, they do not complete the purchase. Sadly, the average cart abandonment rate is around 88% at present. (Source: Statista) Obviously, something must have gone wrong somewhere, and […]
Feedbackly Teams Up With OP Bank To Launch The ‘Finland’s Best Online Store’ Competition
We’ve been cooking up something special for the Finnish eCommerce industry over the past few months. We have officially partnered with OP, Finland’s largest bank and purveyors of online payment processing tool Checkout to create an advanced analytics tool for eCommerce companies to measure their customer experience strategy. This tool will allow companies to measure every […]