How Do I Analyze My Survey Results With Feedbackly?

Our platform allows for many different workflows depending on the way you prefer to work. Read on below for some best practices that we have found after analyzing millions of customer feedback responses.

Customer Experience Platform: How To Choose The Right One

How to choose right Customer Experience platform

If you want to build a customer experience strategy, it needs to be built on strong foundations which are robust enough to evolve and change your business without needing to be rebuilt from scratch. Your strategic planning, program governance structure, and change management efforts go a long way toward building your success. But you also […]

We have launched – Try now for free!

The day has come, we have launched a brand new Feedbackly!!  Finally the new software solutions is available for everyone just by singing up on Feedbackly website or via Feedbackly app. If you sign up TODAY and start your free trial, you will receive the first month completely free!

More sales with feedback in eCommerce?

Most eCommerce sites are run by data and hard analytics based on what their visitors have done on the site. This is of course very important. However, have you ever thought that the behavioral side doesn’t tell you everything?

How to analyze open and qualitative feedback?

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Analyzing the qualitative feedback is truly a challenge. It is time consuming and given with the quantitative feedback, it has to be taken together with it, even while analyzing.

Planning and Analyzing Customer Satisfaction Surveys 101

Planning and analyzing a customer satisfaction survey are two major aspects in your daily business. These two factors, when combined could substantially contribute to the future profits and success or consequent failure of any business endeavor. It must be significant to keep in mind that satisfying your customer is the major key to success of […]