Survey Monkey but better!

NPS customer feedback survey example

From time to time our customers and people ask me what is the thing that makes you different and better for your customers than your competition, let’s say e.g. Survey Monkey? This is the most common question simply because Survey Monkey is one of the pioneers in the CX industry and they have reached cool […]

How to Select the Right CX Management Tool?

NPS customer feedback survey example

Monitoring, gathering, and analyzing customer feedback is crucial to improve the customer experience delivered by your business. In fact, good Customer Feedback Management software is the most important tool that helps you optimize your CX strategy. However, the market offers you a plethora of options, and if you review their functionalities or features, you will […]