How to Use Social Media to Elevate Customer Experience
Social media has proven to be a powerful and indispensable tool for businesses at present. It has changed the conventional ways through which brands communicate, engage, and build relationships with customers. You no longer have to wait until customers enter your store to show that your service is exceptional, and your brand is awesome. Social […]
How Poor Online Reputation Can Affect Customer Experience?
An online presence can be both a curse and a blessing to business. That’s the hard and bleak truth. If you pay enough attention, you can be a step ahead in watching your brand shine. Disregard it, and you will soon be gaping at your downtrodden business. In this day and age, almost every business […]