Why and When You Should Consider CX Trainings
Does your organization need CX-oriented training? Is it really that important? Can’t you figure it out on your own? Well, the Future CX Outlook Report dives into this subject following its research on CX training. After interviewing 500+ businesses globally, the report concludes that organizations around the world are heavily investing in Customer Experience training. […]
Why Feedbackly is the Best CXM Tool for Automotive Industry
If you are engaged in the automotive industry and are looking for resources that would help you optimize the customer experience in your business, this article is for you! Customer behavior in the automotive industry is unique, and therefore attracting and retaining clients need a different strategy. Think about it. Most of the time, buying […]
Feedbackly partners with Owen CX to offer Net Promoter® Masterclass and Customer Experience Training Programs
New Online Training Developed by Thought Leader Owen CX Offers 11 Core Models and Toolsets to Prepare Organizations for Success in a Digital Age Net Promoter Score® and CX training programs are essential to guide your employees in building a customer experience focused mindset. In order to ensure that your company culture is built on […]