3 Reasons Why You Should Invest in CX Courses
Professional CX courses are one of the best ways to understand CX and apply it to your business. You get the opportunity to learn from the industry experts and utilize their tried and tested CX tactics in your business model. But many businesses hesitate to spend on CX courses and engage in the field, believing […]
The 3 Steps for Building a Working CX Strategy for Your eCommerce
The eCommerce industry experienced a massive surge in sales during the pandemic when their brick-and-mortar rivals had to shut down. It will continue to dominate consumers’ purchasing preferences in the years to come. The increase in demand for eCommerce services has increased the number of eCommerce businesses that have sprung to life lately, which means […]
CX as an Opportunity on the Markets
Although CX has been repeatedly indicated as a top priority in the business industry at present, the statistics present a different story. While companies are beginning to realize its importance, only 24% take the effort to measure the impact of CX, and just 1 out of 10 companies actually do it right! Thinking what could […]