How to analyze open and qualitative feedback?

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Analyzing the qualitative feedback is truly a challenge. It is time consuming and given with the quantitative feedback, it has to be taken together with it, even while analyzing.

Planning and Analyzing Customer Satisfaction Surveys 101

Planning and analyzing a customer satisfaction survey are two major aspects in your daily business. These two factors, when combined could substantially contribute to the future profits and success or consequent failure of any business endeavor. It must be significant to keep in mind that satisfying your customer is the major key to success of […]