How to Create Surveys That Customers Love to Respond
Customers prefer businesses that offer a fabulous and effortless customer experience. Brands need feedback to improve their buying journey and meet these expectations. Surveys are a way to gather feedback, but if you bombard your customers with incessant surveys, it deviates from the purpose. Research on survey fatigue shows that nearly 70% of respondents tend […]
8 Question Types You Can Add To Your Survey With Feedbackly
Feedbackly users are most shocked at the fact that ALL question types are available to our Free-plan users.
CX Academy 1
As we want to help you to make most out of our service, we’ve created Customer Experience Academy to guide you through the essentials. This is the first part where we discuss shortly why it is important to ask feedback!