Feedbackly Receives Leverage From The EU
Feedbackly is a Finnish startup dedicated to improving customer experiences and helping companies to increase their sales through intelligent upsell. With Feedbackly, companies can gather feedback from their customers in all potential touchpoints from bricks-and-mortar stores to eCommerce sites and even email and SMS to target intelligent up-sell campaigns based on their customer experience data.
City of Helsinki Teams Up with Feedbackly to Improve Recreational Facilities
The City of Helsinki operates public recreation facilities to serve over half a million residents in the area, and have done so for decades. Helsinki is unique in that its inhabitants have the opportunity to enjoy the beauty of nature on land, at sea and on islands on foot, by bike or in a boat. You […]
Feedbackly Teams Up With OP Bank To Launch The ‘Finland’s Best Online Store’ Competition
We’ve been cooking up something special for the Finnish eCommerce industry over the past few months. We have officially partnered with OP, Finland’s largest bank and purveyors of online payment processing tool Checkout to create an advanced analytics tool for eCommerce companies to measure their customer experience strategy. This tool will allow companies to measure every […]
A Robot At The Doctors Office?
Feedbackly and the City of Helsinki have teamed up to bring the next generation of customer experience services to the Finnish healthcare system. The city’s brand new, state of the art Health and Well-Being center in Kalasatama, Helsinki is the first site to integrate Feedbackly’s customer feedback software into Softbank Robotics’ flagship humanoid robot, Pepper.