Don’t Put your CX Strategy on Hold Because of COVID-19
The world is going through an unprecedented and rapid change due to Coronavirus (COVID-19). Businesses are being forced to take extreme measure in order to stay afloat – and the retail industry is being disproportionately affected. During times like these, it is easy to let the panic take over and call an end to programs […]
How To Get Started With Your CX Measurement In Multichannel
It is always the hardest part is to get started! For that reason we have put you together a cheat list to start! Here you go – thank me later!