Feedbackly Product Update: March 30, 2021
We are excited to announce that we have again done a bunch of new product updates. All with the aim to improve your experience when using Feedbackly and to make achieving your CX goals easier. Emotional Experience & Emotional Value Index (EVI®) You might already know it, but it’s now possible to measure emotions with […]
City of Helsinki Teams Up with Feedbackly to Improve Recreational Facilities
The City of Helsinki operates public recreation facilities to serve over half a million residents in the area, and have done so for decades. Helsinki is unique in that its inhabitants have the opportunity to enjoy the beauty of nature on land, at sea and on islands on foot, by bike or in a boat. You […]
Feedbackly Creates New Customer Experience Software for OP’s ‘Finland’s Best Online Store’ Competition
With the announcement of the ‘Finland’s Best Online Store’ competition a few months ago, we’ve been hard at work over the past few months working closely with OP Bank. Not only are we making this free competition available to every eCommerce company in Finland, we are also releasing a fully-featured analytics tool designed to enable […]
Feedbackly Features and UI Update: April 10th, 2018
As usual, we release incremental updates to Feedbackly to squash bugs, add new features, and improve existing ones. We listen to the suggestions and feature requests of all of our users, and you can send us a chat message on our website or in our app to let us know what you’d like to see […]
What should you ask from your potential customers online?
We are regularly asked what kind of website feedback we should be asking for in user surveys and polls. Our answer: it differs. The website and eCommerce feedback you attempt to acquire are contingent on the user’s experience, and what you’re attempting to accomplish. You should always have a clear goal what you would like […]