Feedbackly + Salesforce: Make Upsell and Close More Deals, Automatically
In the customer experience niche, Salesforce has proven to be one of the very valuable tools. It helps companies manage their relationships with customers more effectively and conveniently. By keeping track of all customer-related information and interactions, Salesforce helps you achieve just about anything. But, to offer your customers the best possible service, you need […]
How to Generate Sales Through Customer Feedback
In this digital age, when there are many online platforms for customers to review businesses, feedback can be both an asset and a liability. Brands that ignore the power of feedback would not be able to remain competitive in the market. Therefore, it’s important that businesses utilize it to improve their service, fix pain points, […]
Location, Location, Location. Where Do I Put My Feedbackly Terminal?
The Feedbackly Terminal is a sophisticated iPad based device that is currently being used in over 300 customer locations, collecting valuable customer feedback data for leading customer-centric businesses all over the world. With features like customer satisfaction surveys, open ended response capabilities and a unique ‘upsell’ iPhone competition, the Feedbackly Terminal is truly one of a kind. […]
Feedbackly’s iPhone Giveaway – And The Winner Is…
As you may know, Feedbackly’s survey editor allows you to create an ‘upsell’ question type which is mainly used to collect customer emails for the purpose of sending automated upsell offers directly to them on a later date. This tool is immensely powerful because you are able to configure these emails to be triggered in […]
8 Question Types You Can Add To Your Survey With Feedbackly
Feedbackly users are most shocked at the fact that ALL question types are available to our Free-plan users.
How Do I Analyze My Survey Results With Feedbackly?
Our platform allows for many different workflows depending on the way you prefer to work. Read on below for some best practices that we have found after analyzing millions of customer feedback responses.
How to Use Upsell to Increase Customer Happiness
This article clarifies what an upsell is and how you can utilize it to profit from anything your sell…or give away.
How to save up to 4k€ on your analytics cost per year?
We are not the kings of our customers anymore. The tables have turned and nowadays the customer decides how to communicate with the companies and businesses he or she wants to. Combined with digitalization and social media boom, this has led to a situations where our field of communications is very fragmented. Some of your […]