In the customer experience niche, Salesforce has proven to be one of the very valuable tools. It helps companies manage their relationships with customers more
In this digital age, when there are many online platforms for customers to review businesses, feedback can be both an asset and a liability. Brands
The Feedbackly Terminal is a sophisticated iPad based device that is currently being used in over 300 customer locations, collecting valuable customer feedback data for
As you may know, Feedbackly’s survey editor allows you to create an ‘upsell’ question type which is mainly used to collect customer emails for the
Feedbackly users are most shocked at the fact that ALL question types are available to our Free-plan users.
Our platform allows for many different workflows depending on the way you prefer to work. Read on below for some best practices that we have found after analyzing millions of customer feedback responses.
This article clarifies what an upsell is and how you can utilize it to profit from anything your sell…or give away.
We are not the kings of our customers anymore. The tables have turned and nowadays the customer decides how to communicate with the companies and
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