Book A Time To See How Feedbackly Can Help You

We know that every business is different. During a personal meeting, you can learn how Feedbackly could meet the needs of your business and how we can help you achieve your goals.

Meeting topics:

Evaluation of the current status of your feedback measurement and what could be the best next steps to help you improve conversion rates and customer retention.
How Feedbackly helps systematically measure customer feedback using NPS, CSAT, EVI®, or other relevant survey types throughout the customer journey from your eCommerce to brick-and-mortar stores.
Any questions you might have about Feedbackly.

CX data collected and growing

What is Feedbackly

The only CX solution that measures customer emotions

Get everything you need to uncover what drives your customers’ behavior and emotions — and ultimately your sales. Alongside surveys, KPIs like NPS and CSAT, journey analytics, and root-cause analysis, Feedbackly uniquely measures customer emotions with the Emotional Value Index (EVI®).

Here are the results

After 12 months, on average our customers achieve:

200%

more customer feedback

24%

increase in customer satisfaction

7%

More new customers

25%

higher net retention rate

Here’s what people say about us

Our revenue has grown well month-to-month and among other changes, also improved CX has had an impact on attracting and converting more customers.

With Feedbackly we have been able to set and monitor new KPIs, measure every step of our Customer Journey Map, take new actions, and improve our service and customer attention at branches level.