Try Feedbackly for free

Try Feedbackly for free with our 14-day free trial. Build customer surveys, collect feedback, and test the feedback analytics. Try yourself how the famous Emotional Value Index (EVI®) survey and analytics works!

CX data collected and growing

What is Feedbackly

Feedbackly is the only CXM solution that measures customer emotions

Get all you need to understand the reasons behind your customer behavior, emotions, and find what actually drives your sales – engaging surveys, KPIs from NPS to EVI®, customer journey analytics, root-cause analysis, and more.

Here are the results

After 12 months, on average our customers achieve:

200%

more customer feedback

24%

increase in customer satisfaction

7%

More new customers

25%

higher net retention rate

Here’s what people say about us

Our revenue has grown well month-to-month and among other changes, also improved CX has had an impact on attracting and converting more customers.

With Feedbackly we have been able to set and monitor new KPIs, measure every step of our Customer Journey Map, take new actions, and improve our service and customer attention at branches level.