Try all the question types and some example touchpoint types available on Feedbackly on this page. With Feedbackly, you can build customer surveys, collect feedback, analyze, and take action on the feedback collected with ease. Try yourself how the famous Emotional Value Index (EVI®) survey works!
Widgets are the best solution for web stores and websites. There are three types of widgets that you can trigger on your site based on time, scroll percentage, or other behaviour. PS! No tech team help needed for implementation.
Embedded survey
Embed any surveys on any of your website pages (e.g. on the “Thank you” page).
The accessible theme of your survey’s visual appearance complies with the international accessibility standard WCAG 2.1 conformance level AA. In some industries, the EU, as well as other regions, legally require adherence to these guidelines. Now, you can achieve this with just one click!
Accessible survey theme can be applied on any touchpoint – website widgets, link/QR-code, SMS, email, in-store Feedbackly Terminal, etc.
Feedbackly is the only CXM solution that
measures customer emotions
Get all you need to understand the reasons behind your customer behavior, emotions, and find what actually drives your sales – engaging surveys, KPIs from NPS to EVI®, customer journey analytics, root-cause analysis, and more.